Normal district hours are from Monday-Friday from 8am-4:30pm, excluding most holidays. We can be reached during those hours at 516-931-0093. In today’s automated world, we are one of the last businesses that you will receive a person on the end of the phone when you dial. We also have a 24 hour phone service that can also be reached by the same number 516-931-0093. They can dispatch district personnel at any hour of any day, 365 days a year. Always remember to include the best number to reach you when leaving a message.
Unfortunately, emergencies do not always happen from 8am-4:30pm and we always have a service staff on standby. If you opt to contact the district through email (info@bethpagewater.com), include your phone number and address so we can access your account before returning your call.
Please keep in mind that the emergency service is only for water emergencies and not for billing inquiries, scheduling service appointments or general questions. Typical emergencies are water leaks and immediate water quality concerns or issues.